The other day I was in line at the MTR station in Admiralty to add more money to my Octopus card at the customer service counter.
In front of me was a young British expat father, his wife holding their kid, and him pushing the stroller.
When it was his turn, he threw down his black American Express card and Octopus card and asked the woman behind the counter to put HK$500 on it.
She politely explained that the customer service counters didn't have machines to accept credit cards and that they only took cash.
He made the same demand again, saying other counters at the Airport Express did that, but again she had to repeat that the counter at all MTR stations had no capability of accepting credit cards.
By this time he was thoroughly annoyed and took back the credit card and whipped out a few hundred Hong Kong dollars and threw them down on the counter in disgust.
With a few clicks of her mouse she added the money onto his card, but one could tell she did her utmost to tolerate his rude behaviour.
It was this snobbish attitude that made Hong Kong people so relieved to see the Brits go in 1997. The SAR has another master, but that's another story.
Regardless, it's annoying to see this kind of behaviour still exist over 10 years later.
If he can't handle not being able to use a credit card to add money to his Octopus card, how would he ever survive in Beijing or China where they wouldn't even bother to give him an explanation?